Customer Service

Customer Service

We always appreciate feedback from our customers!

Please let us know if you have any questions, comments, ideas or any other thoughts that you would like to share with us.

To Track a Recent Order, please visit:
Billing or Shipping Questions, or to place an order over the phone, please call Customer Service:
800-249-7705 M-F, 9am-8pm EST
Mailing Address:
Living Well Remedies, LLC
P.O. Box 704
Franklin Lakes, NJ 07417

Our Money-Back Guarantee/Return Policy

At Living Well Remedies® we stand by our products and want you to be 100% satisfied. If you are not satisfied with any product purchased, we will issue a complete refund within 30 days of original purchase (less shipping charges) upon receipt of the returned unused portion of the product and original purchase receipt.

To return a product, please call our Customer Service Department at 1-800-249-7705, M-F, 9am-8pm EST. A representative will provide an RMA number (Return Merchandise Authorization number), as well as return shipping instructions.

Please note:

  • Shipping and handling costs are non-refundable
  • The RMA number must be clearly marked on the return box to be eligible for a refund.
  • Refunds will be issued by same method with which they were paid.
  • Packages marked “Return to Sender” will not be eligible for a refund.

Secure Online Shopping

All credit card transactions occur in a secure area of our site. To protect the personal information submitted to us, we use Secure Socket Layer technology (SSL), the industry standard, to process your order. Sensitive card holder information is never stored on our website to ensure our shopper’s safety. Our online store passes all the McAfee SECURE PCI-compliance scans.

Payment Options

We accept Visa, MasterCard, Discover and American Express

Shipping Options

We presently ship only to addresses within the United States and Canada.